How important is customer service? If you’ve had a really bad or really great customer service experience, then you know the qualities that can make all the difference. Today’s show introduces you to someone who believes there are small steps that can transform the way businesses interact with customers. Kate Edwards is an author, speaker, […]

The post Customer Satisfaction: the Path to Business Prosperity – with Kate Edwards appeared first on NextFem.

How do you consume digital entertainment content? There’s a new gig in town, one that you may not have heard of, and one that offers something different than the “big players” on the digital content front. It’s an innovative and unique platform, and it just might be the perfect format for your busy lifestyle. Stephanie […]

The post A Group of Women Take on the Giants of Tech – with Stephanie Scapa appeared first on NextFem.

Feminism and erotica – do I have your attention? Today’s show is a crazy and energetic conversation with three of the four authors of a new book that’s giving me new life! Caitlin Kunkel, Brooke Preston, Fiona Taylor, and Carrie Wittmer are satirists and comedy writers whose work has been featured in The New Yorker […]

The post New Erotica for Feminists appeared first on NextFem.